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Rooted Square Technologies

Terms of Service

The terms that apply when you use rootedsquare.co, run the website scorecard or book a phone consultation with us.

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These terms are an agreement between you and Rooted Square LLC (“we”, “us”), doing business as Rooted Square Technologies, covering your use of rootedsquare.co and the consultation booking it offers. By using the site or booking a call, you accept them. If you do not agree, please do not use the site.

Note what these terms do not cover: if you go on to engage us for project or ongoing managed work, that relationship is governed by the separate written proposal and agreement we sign with you. Where that agreement and this page differ, the signed agreement wins.

What this website is

Rooted Square LLC provides digital modernization services: websites, local search presence, booking and back-office systems, and AI-assisted customer response, to businesses in the Greater Charlotte Area, NC.

This site exists to describe that work and to let you book a phone consultation. It is not a store. There is no checkout, no cart and no plan you can buy here. Packages show a starting price where one is set, and every engagement is confirmed in a written proposal after we have spoken.

Booking a consultation

When you book a time, the following apply.

  • Give accurate details. We call the number you provide, at the time you chose. A wrong or unreachable number means no consultation.
  • It is an appointment, not a contract. Booking commits both of us to a conversation. It does not commit you to buy anything, and it does not commit us to take on the work.
  • The consultation is free of charge and carries no obligation on either side.
  • One slot per inquiry. Please do not hold multiple times for the same inquiry; it blocks other business owners.
  • Cancel or reschedule whenever you need to, through the cancel link in your confirmation email, your calendar invitation or by emailing us. Advance notice is appreciated but not required.
  • If we miss the call, we will reschedule at your convenience. If you miss it, we will try once more and then release the slot.

We may decline or cancel a booking that appears automated, abusive, or unrelated to an actual business inquiry.

The website scorecard

The scorecard is free. You enter a public website address, and we scan it using Google PageSpeed Insights and email you the results.

  • It is a snapshot, not advice. The scores describe how the page performed when it was scanned. They show where to look first. They are not a guarantee of search ranking, customers or revenue, and a scan can fail or vary between runs.
  • Scan public websites only. Enter a site you own, or a public site you have a legitimate reason to review, such as a competitor's. We may refuse a scan, and we limit how many you can run, per person and per day.
  • No obligation. Running the scorecard does not commit you to anything, and it is not a booking. We use what you give us as described in our Privacy Policy.

Quotes and pricing

Where this site shows a price for a package or plan, it is a starting price: where that package begins, not a quote. The price you pay depends on your scope, and a discount shown on the site is confirmed in your proposal. Add-ons and other custom work, such as a mobile app, back-office automation and AI agents, are quoted after a consultation. In every case you receive a written proposal covering scope, deliverables and commercial terms.

Cancellation, refund and ownership terms for care plans are published on the care plans page and are written into your proposal. Where a proposal or signed agreement and this page differ, the signed agreement wins.

A proposal is an offer, not a bill. Nothing is owed until you accept one in writing. A proposal is valid for the period stated on it, and pricing may change if the scope changes.

Acceptable use

You agree not to:

  • submit automated, bulk or fraudulent bookings, or interfere with the booking system;
  • attempt to gain unauthorized access to the site, its APIs or its underlying infrastructure;
  • scrape, copy or republish the site’s content or design for a competing commercial purpose;
  • use the site to transmit anything unlawful, or to impersonate another person or business.

Security researchers are welcome. If you find a vulnerability, report it to hello@rootedsquare.co rather than exploiting it, and we will work with you in good faith.

Our content

The text, design, code and branding on this site belong to Rooted Square LLC. You may view, link to and share pages normally. You may not reuse substantial parts commercially without our permission.

Names of third-party products or platforms mentioned on this site belong to their respective owners, and a mention does not imply a partnership or endorsement unless we say so explicitly.

Accuracy, availability and outcomes

We keep the information here current and correct, but we do not guarantee it is complete or error-free, and it may change without notice. Descriptions of our services are illustrative, not an offer with fixed terms.

The site is provided as is. We do not promise uninterrupted availability, since it depends on infrastructure we do not control, and the booking calendar in particular can be temporarily unavailable. If it is, contact us by email and we will arrange a time directly.

Any figures on this site describing typical results are targets drawn from how we deliver the work. They describe what we aim for, not a guaranteed outcome for your business, which depends on your market, your operations and factors outside our control.

Limitation of liability

To the extent the law allows, Rooted Square LLC is not liable for indirect, incidental or consequential losses, including lost profits, lost revenue or lost data, arising from your use of this website.

For any claim relating to this website and the free consultation, our total liability is limited to fifty United States dollars. Liability for paid work is governed by the signed agreement for that work, not by this page. Nothing here excludes liability that cannot lawfully be excluded, including for fraud or personal injury caused by negligence.

Some jurisdictions do not allow certain exclusions, in which case the above applies only so far as permitted where you live.

Third-party links

Where we link to another site, we do not control it and are not responsible for its content or its privacy practices. Read its own terms before relying on it.

Privacy

What we collect and how we handle it is set out in our Privacy Policy, which forms part of these terms.

Changes to these terms

We may update this page as the business changes. The date at the top shows the current version, and continuing to use the site after a change means you accept it. Changes are not retroactive: the version in force when you booked governs that booking.

Governing law

These terms are governed by the laws of the State of North Carolina and the applicable federal law of the United States, without regard to conflict-of-laws rules. Disputes relating to this website and the consultation are subject to the courts serving Charlotte, NC.

Before starting any formal proceeding, please email us so we can try to resolve it directly. Most things are a misunderstanding that a phone call fixes.

Contact

Questions about these terms: hello@rootedsquare.co. We are a service-area business serving the Greater Charlotte Area, NC, and will provide our postal address on request if you need it in writing.

If any provision here is found unenforceable, the rest stays in force.