Website care and hosting, handled by a named local partner

A website that nobody looks after goes stale, slows down and becomes a security risk. Rooted Square Technologies runs care plans for Greater Charlotte businesses so hosting, security, renewals and updates are somebody else's job. Every website package includes a period of care, so you start covered.

Most small business sites don't fail on launch day. Trouble comes later, when a plugin goes unpatched, an SSL certificate expires, or the one person who knew the password has moved on.

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Hosting, uptime monitoring and security patching are handled for you.
Domain, DNS and SSL renewals never lapse on your watch.
Content and service updates are done for you when your business changes.
Once you're a client, you get a direct phone line to your partner, not a ticket queue.
After the included period you can renew, change plans, or move your site elsewhere.

Pricing

What it costs

Essentials

Starting at$79/mo

We keep the whole stack running so you never think about it.

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Includes:

Hosting, uptime, and security patching
Domain, DNS, and SSL renewals handled
Up to 30 minutes of content updates a month
Backups kept so the site can be restored
Broken links and forms checked regularly
Priority phone access to your partner

Nurture

Starting at$149/mo

For businesses that change prices, services, or hours often.

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Everything in Essentials, plus:

Up to 2 hours of content and service updates a month
New pages and sections built within those hours
Seasonal and promo updates handled for you
Photo swaps and banner updates included
Small layout improvements as you go
Priority scheduling for update requests

Terms

Cancellation: Cancel any time with 30 days notice. After the care included with your website, care is month to month, with no long-term contract.
Refunds: If you cancel within 30 days of your first care payment, we refund that payment. Your website build is covered separately by your written proposal.
Who owns what: You own your domain name, your business email and everything you give us: your text, photos, logo and business information. They are registered to your business, never to us. Once your website is paid for in full, you own the finished site we built for you, including its design and content. We keep ownership of our own reusable tools and building blocks, and you may keep using any that are part of your site. If you cancel care, we hand over your site's content and files so you can host it elsewhere.

What does a care plan actually cover?

Hosting and uptime monitoring, security patching, domain, DNS and SSL renewals, and updates to your content and services when your business changes. It is the maintenance work a website needs to stay fast, secure and current, done by the people who built it.

What care is included when I buy a website?

Every website package includes a set period of care, shown on its card, so your site is looked after from the day it launches. When that period ends you choose what happens next: renew, switch to a different plan, or take your site elsewhere.

What happens if I want to leave?

You are not locked in. Your domain, and your business email if you have one, are registered to your business, so they go with you. The cancellation, refund and ownership terms are listed under Terms above, and written into your proposal.

Who do I call when something breaks?

Once you're a client, you get a direct phone line to a named partner for strategy calls and priority check-ins. We don't run an automated ticket queue or an automated support loop. The AI features we build are for your customers, not a wall between you and us.

Can ongoing local search and AI work be part of my plan?

Not as part of care. Local search and AI visibility are their own monthly plans, with Google Business Profile management, review requests and directory consistency, billed separately from care. AI agents improve when someone reviews real conversations and updates the knowledge base as your services change, and that tuning is scoped with your agents. Care covers hosting, security, renewals and updates.

In detail

What's included with Care Plans

Hosting, uptime & security patching
Domain, DNS & SSL renewals handled
Content & service updates
Priority phone access to your partner
A handover of your site's content and files if you ever leave

Questions

About Care Plans

Do I have to buy a care plan?

Not after the included period. Your website package includes care to start, and after that you can renew, change plans, or move your site elsewhere. We'd rather you stay because the care is useful than because you're stuck.

Who owns my website and domain?

Your domain, and your business email if you have one, are registered to your business, and once your website is paid for in full you own the finished site we built for you. The full terms are listed under Terms above and written into your proposal.

Can I get a care plan for a site you didn't build?

Often yes. We look at how your site is built during a free call and tell you honestly whether we can look after it well, or whether a rebuild makes more sense.

How do I reach you before I'm a client?

Book a free phone consultation on this site, or email us. A person replies. Direct phone access to your partner begins once you're a client.

When your site and search are running smoothly, the next bottleneck is usually paperwork. Look at Back-office Automation to automate invoicing, payments and lead tracking.

Start at zero. Climb the curve.

One phone call is a good way to find out whether modernizing would pay for itself in your business. It is free, and there is no obligation.

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